This section includes an outline of how we deal with insurance, our payment methods and terms. If you wish to make a payment over the phone, please call accounts on 01622 632841 between 9am – 4.30pm Mon-Fri.
Our settlement terms depend upon the type of animal being seen.
The Veterinary Hospital – Bills are due for settlement at the end of the consultation, the discharge of your pet or upon collection of drugs/diet foods. We cannot offer account facilities via The Veterinary Hospital.
Equine Veterinary Clinic – Unless prior arrangements have been made for the setting up of an account, bills are due for immediate settlement. You may apply for a 14 day account but references may be required. Invoices are issued twice a month and must be paid within 14 days.
For information about the small animal pet insurance we recommend Vetsure.
For general information on what to look for when taking out small animal pet insurance, please click here.