PETS emergency service

PETS provides your pet with the exceptional care they deserve, out of practice hours

If your animal has an accident or becomes ill, the first thing you do is call your veterinary practice. But what can you do if your pet needs emergency attention once your vet has gone home?

You call PETS. 

It used to satisfy us greatly knowing that we could provide impeccable care for the animals in the area during the day. However, we never stopped worrying about those that might have needed our help after hours. 

In 1998 we became the first veterinary practice in Maidstone to introduce an independent emergency service. We called it PETS which stands for Pet Emergency Treatment Service. 

We have a team of passionate and dedicated veterinary surgeons and nurses who work throughout the night at our PETS service. They vow to deliver both emergency patients and those staying overnight with us (maybe recovering from surgery) with a first class service.  

You can rest assured that the veterinary professionals that will be caring for your pet at PETS will never have worked a shift previously. This allows them to be fresh and clear minded to deliver your pet the indisputable service you have come to expect from us. 

If your pet requires emergency surgery we are able to conduct the procedure. PETS is located at our Newnham Court Vets practice which means the staff on duty overnight have access to the same treatments and equipment we use throughout the day. 

PETS is available 24 hours a day 365 days a year, including bank holidays. We appreciate that your pet can’t time feeling under the weather, and are therefore here for you whenever you require our services. 

At PETS we also carry out emergency work on behalf of other veterinary practices in the area. Despite not being patients at Newnham Court we will never see an animal suffer if there is something we can do to help them. 

If you would like more information about our out of hours service you can visit the website or speak to a member of staff at our practice. We’re always happy to answer any questions you may have. 

To have your pet treated by the practice that has been caring for animals for 100 years, get in touch. You can call us on 01622 734555 or send us a fax on 01622 736512. Alternatively, send us an email at For out of hours animal care call our emergency service on 01622 734054. 

To say thank you for choosing Newnham Court Veterinary Hospital to care for your pet, we’d like to offer all new clients registering at our practice a £10 voucher. This can be used towards your pet’s first consultation, toys, food or accessories. All you have to do to receive your voucher today is fill in your details below.