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Nicci Coley

Head Receptionist

After working for 5 years as a Teaching Assistant in a local school, I then joined the Newnham Court Veterinary team in 2020 as a Receptionist.   I now help manage Reception and the fantastic team. This is, by far, the best job I have ever had, especially meeting our lovely clients and their scrummy pets!  

In my spare time, I like to go on long walks with my dog, Bob, and spending time with my beautiful family. I have a passion for music, and love to go to gigs and concerts with my husband and friends.


Sarah Magowan

Receptionist/ Insurance Administrator

Sarah has worked for Newnham Court Veterinary Practice since 2014, while here she has completed a NVQ Level 2 in Customer Service. Sarah’s role is to answer the incoming telephone calls and process insurance claims forms. 

Sarah has one rescue cat and in her spare time enjoys going for walks with her miniature daschund.

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Sarah Phillips


Sarah has worked in the veterinary industry since leaving school in 2001. Her first role was as pre-vet nurse which she did for eight years before deciding to go into customer services. Sarah joined Newnham Court in 2016 where she assists with the busy switchboard, answers the emails and helps with the completion of insurance forms. Sarah has a NVQ level 2 in Customer Service.


Rachel Lamonby 


Rachel has only recently joined Newnham Court as receptionist in August 2018. She comes from a strong customer service background and enjoys greeting our lovely clients and their pets! Rachel has two cats (Coco & Mocha), two leopard geckos (Bailey & Ditto) and a corn snake called Coral.

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Maria Bermingham


Maria has 9 years customer service experience. This is her first role working in the veterinary industry but she is excited to learn a new set of skills. She shares her life with Tilly, who was a rescue cat. 

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Claire Durrant


I have always loved animals since I can remember and was delighted to join the Newnham Court family in 2020! The best part of my job is greeting our clients and their lovely pets everyday. 

I have a few different animals at home to care for, including my rescue dog Rosie and a small group of quails. In my spare time I enjoy cooking, baking and countryside walks. 


Laurren Cruttenden


Laurren recently joined NCVH in Sept 2021 as a Receptionist, bringing with her 15 years of Veterinary experience.

Working with us part time and having a 5 year old certainly keeps her busy.

In her free time Laurren loves taking her Labrador Cherry to weekly agility classes.

She also runs her own small business as a local Usborne Partner and loves to encourage children to enjoy books and reading.


Phoebe Baker


I have always wanted to work with animals and was thrilled when offered the position to work for Newnham Court. I have grown up with birds and have a huge passion for them, and I am a proud parrot parent of 4! I also enjoy horse riding, and spending lots of time going out with my friends.


Emily Sayer


I’m Emily, I’m new to the Newnham Court team! I have wanted to work with animals for as long as I can remember and am very excited to start my journey here. I am part of the reception team and have enjoyed getting to know the customers (and their owners) and giving them some treats. Outside of work I enjoy watching films and TV and spending time with my friends. I also love going home to see my family’s pets and taking my parent’s dogs for walks.


Ellie Donlon

Receptionist/Admin Assistant

Ellie recently joined the Newnham Court family in July 2021. After always wanting to work within the animal industry, Ellie started as one of our Patient Care Assistants before moving to join the Receptionist Team; she also has additional responsibilities as an Admin Assistant, hoping to build her role within the animal industry.  

In her spare time Ellie runs a small dog treat business and enjoys time with family and friends.